Refund Policy

Last updated: 2/2024

Thank you for shopping at Epoxy Me Crazy. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

To be eligible for a refund, please make sure that:
The product or service was purchased within the last 5 days.
The product or service is in the original packaging.
The product or service isn't used or damaged.

Refund Process

To initiate a refund, please contact our customer support team at info@epoxymecrazy.com. Please provide the following information:

Your order number
The reason for the refund request
Any relevant supporting documentation or photos

Once your request is received and inspected, we will notify you of the approval or rejection of your refund.

Approved Refunds

If your refund is approved, it will be processed, and a credit will be automatically applied to your credit card or original payment method within 7 days.

Late or Missing Refunds

If you haven’t received a refund within the specified timeframe, please check with your bank or credit card company first. If the issue persists, contact us at info@epoxymecrazy.com.

Non-Refundable Items

Certain items or services are non-refundable, including but not limited to custom orders.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

If you have any questions about our Refund Policy, please contact us at info@epoxymecrazy.com.